If data collection is your second priority, how you organize it should be your first. Here’s how to use CRM to your advantage in the long term:
Long lines can put your fans’ loyalty at risk. Having a clear refund policy at the venue is one of the most important aspects of hosting an event.
How would you like to increase ticket sales by 3 percent this year while improving employee satisfaction and retention? A rewards program can help.
Seeking out life cycle customer data is one of the best ways to utilize analytics. While some people think all data is the same, it is not.
Franchises must make customer communication a priority and utilize different types of media outlets to convey changes in a game’s time or traffic delays.