With college ticketing departments gearing up for their upcoming seasons, a growing number of universities are outsourcing ticket sales to third parties.
When new stadiums are built or a venue undergoes renovations, the fan experience is measured in many ways not typically understood by the public.
The single hardest duty for a sales manager is understanding when to fire an employee, especially when they’re the top sales rep.
Success often comes with some drawbacks in the ticket office, where promotions can fuel problems stemming from professional jealousy.
Despite the pressure sales managers feel to make prompt hires, they need to be sure to wait for the right applicant pool when hiring ticket sales staff.